Support — HQLens

Need help? We respond within 3 business days.

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Frequently Asked Questions

Where does the data come from?

All revenue, headcount, and hiring numbers are pulled from free, public sources — primarily SEC EDGAR filings and public ATS / careers feeds. Look Around imagery is provided by Apple Maps.

Why is some data missing for my company?

HQLens covers ~85% of S&P 500 companies for Look Around. Headcount and revenue rely on companies that file with the SEC, so private firms and most non-US issuers are excluded.

How fresh is the hiring count?

Open-positions counts are refreshed from public ATS feeds on a regular schedule. Numbers may lag a company's own careers page by a few hours.

How do I cancel my subscription?

Settings app → your name → Subscriptions → HQLens → Cancel Subscription.

How do I restore purchases?

Open HQLens → Settings → Restore Purchases.

How do I delete my account?

Open HQLens → Settings → Delete Account. All cloud data is erased immediately.