Paxio

Common questions

What exactly does Paxio do?
Paxio is a financial anxiety coaching app. It helps you understand and change your emotional relationship with money through daily check-ins, AI coaching conversations (powered by Claude), short CBT-based exercises, and weekly pattern summaries. It does not manage your budget or give financial advice.

Do I need an account?
No. Paxio works without signing in: it creates a private guest account on your device. If you want to keep your records when you change phones, connect an account in Settings → Connect Account (email, Apple or Google).

Is this financial advice?
No. Paxio is a coaching app, not a financial advisory service. We do not provide investment, tax, or debt advice. If you need financial advice, please consult a qualified professional.

Is my data private?
Your check-ins, coaching conversations, and exercise reflections are stored in Supabase (US region), encrypted in transit and at rest, under row-level security — only your account can access them. Coaching messages are sent to Anthropic's Claude to write replies (you are asked for permission first). We do not sell data or use advertising SDKs. See our Privacy Policy for full details.

Why is there a subscription?
AI coaching sessions require calls to the Claude API, which has per-message costs. The Paxio subscription covers those API costs plus the cloud storage infrastructure. The free plan includes one coaching session per week and the first three exercises. Pro has a fair-use limit on daily coaching messages.

How do I cancel my subscription?
Go to Settings → Apple ID → Subscriptions → Paxio and select Cancel. Apple manages all billing. You keep access until the end of your paid period. Deleting your Paxio data does not cancel a subscription.

How do I delete my data?
Open Paxio → Settings → Delete My Data (if you use Paxio as a guest) or Delete Account (if you connected an account). Your check-ins, conversations, exercise reflections and profile are removed immediately, and your sign-in too unless another OOTSSU app uses the same login. Paxio then continues with a new, empty guest account. More details: Delete your account & data.

I'm not seeing my previous coaching sessions. What happened?
If you used Paxio as a guest and then deleted the app or changed phones, guest records cannot be recovered. If you connected an account, open Settings → Sign in to an Existing Account and sign in with the same email, Apple or Google account you connected. Records saved as a guest on a device do not move to an existing account. If sessions are still missing, email us at ootssu@ootssu.com.

Contact us

Email ootssu@ootssu.com with a description of the issue (and the email of your connected account, if any). We aim to reply within 48 hours. Screenshots or a short description of steps to reproduce the problem help us resolve things faster. You can also reach us from Settings → Contact inside the app.