Apps by Shin Jungsoon

Support — PulsCalm

Need help? We respond within 2 business days.

Contact

Email: [email protected]

Include device model, iOS version, and the issue description.

Frequently Asked Questions

I don't see any heart rate data.

Open iOS Settings → Privacy & Security → Health → PulsCalm. Ensure Heart Rate, HRV, and Resting Heart Rate are enabled. You need an Apple Watch or a compatible device to record these data types.

How do I cancel my subscription?

Settings app → your name → Subscriptions → PulsCalm → Cancel Subscription.

How do I restore a purchase?

Open PulsCalm → Settings → Restore Purchases.

How do I delete my account?

Open PulsCalm → Settings → Delete Account. Session metadata is removed. HealthKit data remains on your device and is controlled by Apple Health.

Is PulsCalm a medical device?

No. PulsCalm is informational only.