PulseCalm

App: PulseCalm (iPhone — App Store id6762072502) — Developer: OOTSSU

You can permanently delete your PulseCalm data at any time, with or without a connected account. PulseCalm works without signing in: it creates a private guest account on your device, and you can optionally connect email, Apple or Google later (Settings → Connect an account).

Option 1 — Delete in the app (recommended)

1. Open PulseCalm on your iPhone and go to the Settings tab.
2. Tap Delete Account (if you connected an account) or Delete My Data (if you use PulseCalm as a guest).
3. Confirm. Your PulseCalm data is deleted immediately. If the deletion cannot be completed (for example, you are offline), nothing is deleted, you stay signed in, and the app shows the reason so you can try again.

After deletion the app keeps working with a new, empty guest session and the on-device caches (today’s session count, your situation note, stored baseline) are cleared.

Option 2 — Request by email

If you can no longer open the app, email ootssu@ootssu.com with the subject “PulseCalm account deletion”. Send it from the email address you connected in PulseCalm, or include that address. We verify ownership and complete the deletion within 30 days. A guest account is not linked to any email or name, so we cannot find it by email — please delete guest data in the app.

What is deleted

• Your session history (which sessions you completed, technique and length).
• Your stress-pattern records (HRV value at the time, your baseline, time of day).
• Your stored HRV readings used to compute your personal baseline.
• Your PulseCalm profile.

HealthKit data stays in Apple Health on your device and is controlled by Apple Health; PulseCalm does not copy it anywhere except the HRV values described above.

Your sign-in account

OOTSSU apps share one sign-in service. If you do not use the same sign-in with another OOTSSU app, your sign-in record (email or Apple/Google identifier, or the guest identifier) is deleted together with your PulseCalm data. If you do, the sign-in record is kept only so that the other app keeps working; no PulseCalm data remains linked to it.

What is kept

• Purchase and subscription records held by Apple and our payment processor (RevenueCat), as required for billing, refunds and tax. Deleting your data does not cancel a subscription — cancel it in your Apple ID subscription settings.
• A daily counter of AI session requests (date and number only — no health or message content), tied to your account identifier. It is kept while the sign-in record exists (so deleting and starting over does not reset fair-use limits) and is removed together with the sign-in record.

Retention period

In-app deletion takes effect immediately. Email requests are completed within 30 days. Routine infrastructure backups that may briefly contain deleted data are rotated out within about 30 days. If you turned on AI-personalized sessions, the prompts sent to Anthropic are deleted by Anthropic within 30 days under its commercial terms.

Contact

Questions about deleting your data? Email ootssu@ootssu.com.