지원
Plotta 사용 중 문제가 있거나 계정/결제/데이터 삭제 문의가 있으면 아래 정보를 확인하세요.
문제 설명
앱 이름, 기기 모델, 재현 단계를 함께 보내면 더 빠르게 확인할 수 있습니다.
계정/데이터
계정 삭제나 데이터 삭제 요청은 등록 이메일 또는 앱 내 삭제 기능을 기준으로 처리합니다.
결제 문의
스토어 결제와 환불은 Apple 또는 Google 계정의 구매 내역에서 먼저 확인하세요.
How do I claim my first land?
- Open Plotta and sign in.
- Tap the big Start walking button. Plotta drops an anchor at your current location.
- Walk around. You'll see a glowing line traced behind you.
- Return to within ~50 m of your starting anchor. A banner will appear: "Tap Close to claim this loop."
- Tap Close. The area inside your loop is now yours.
Why does it say my loop is too small?
The minimum claimable area is 200 m² — a small back-yard. Walk a wider loop and try again.
Why did my land get smaller?
Another player walked a loop that overlapped yours. That's the game! Walk a loop around their land to take it back.
Battery drain
GPS recording uses significant battery. We only record while a session is active — closing or pausing the session immediately stops GPS use. Sessions also auto-end after 60 minutes of no movement.
Background tracking
For Plotta to keep recording when your screen is off, please grant Always location permission in iOS Settings → Plotta → Location. You'll see the blue location indicator at the top of your screen while a session is active.
Delete my account
Settings → Sign out → Delete account. Your user record, walking paths, lands, and event history are permanently deleted within 30 days. Other players' lands are unaffected.
Still need help?
Email [email protected] and we'll get back to you.
지원이 필요하신가요?
앱, 계정, 결제, 데이터 삭제 문의는 이메일로 보내주세요.