FreshSave

App: FreshSave (iPhone: App Store id6762173662; Android: com.freshsave.android) — Developer: OOTSSU

You can permanently delete your FreshSave data at any time, with or without a connected account. FreshSave works without signing in: on first launch it creates a private guest session, and you can optionally connect Apple, Google or email later (Account tab → Link an Account).

Option 1 — Delete in the app (recommended)

1. Open FreshSave and go to the Account tab.
2. Tap Delete Account (if you signed in with an account) or Delete My Data (if you use FreshSave as a guest).
3. Confirm. Your FreshSave data is deleted immediately. If the deletion cannot be completed (for example, you are offline), nothing is deleted, you stay signed in, and the app shows the reason so you can try again.

After deletion the app keeps working with a new, empty guest session.

Option 2 — Request by email

If you can no longer open the app, email ootssu@ootssu.com with the subject “FreshSave account deletion”. Send it from the email address you signed in with, or include that address. We verify ownership and complete the deletion within 30 days. A guest session is not linked to any email or name, so we cannot find it by email — please delete guest data in the app. A food list that was never synced exists only on your device; deleting the app removes it.

What is deleted

• Food items synced to our server (accounts only): name, expiry date, category, quantity, unit, notes.
• The food list stored on this device for the account (or guest session) you are deleting, plus the reminders, Apple Watch / widget copies and sync markers derived from it (in-app deletion).

Your sign-in record

OOTSSU apps share one sign-in service. If you do not use the same sign-in with another OOTSSU app, your sign-in record (email or Apple/Google identifier, or the guest identifier) is deleted together with your FreshSave data. If you do, the sign-in record is kept only so that the other app keeps working; no FreshSave data remains linked to it.

What is kept

• A count of AI recipe requests per month or day, tied to your (now deleted) sign-in identifier, and daily counts keyed by a salted one-way hash of your IP address — neither contains food names or any personal content, and both are used only to enforce the free-plan and fair-use limits. They are removed when the sign-in record itself is deleted.
• Purchase and subscription records held by Apple / Google and our payment processor (RevenueCat), as required for billing, refunds and tax. Deleting your data does not cancel a subscription — cancel it in your App Store or Google Play subscription settings.

Retention period

In-app deletion takes effect immediately. Email requests are completed within 30 days. Routine backups that may briefly contain deleted data are purged on a rolling 30-day cycle.

Contact

Questions about deleting your data? Email ootssu@ootssu.com.