Common questions

How does Solca work?
Solca uses a battery metaphor to reflect your social energy. Each activity you log (a meeting, a party, a solo walk) has a drain or recharge value. Your battery percentage updates after each log. Over time, Solca learns your personal patterns and can predict when you're heading toward burnout before it hits.

Is my data private?
Yes. Your activity logs are stored locally on your device by default. Cloud sync only activates for Pro subscribers and is protected by row-level security — only your account can read your data. We do not sell data or use advertising SDKs. See our Privacy Policy for full details.

Why is there a subscription?
AI-powered features (excuse generation and burnout forecasting) require calls to Claude API, which has per-token costs. The Solca Pro subscription covers those API costs plus the cloud sync infrastructure. Basic battery tracking is and will remain free.

How do I cancel my subscription?
Go to Settings → Apple ID → Subscriptions → Solca Pro and select Cancel. Apple manages all billing. You keep Pro access until the end of your paid period.

How do I delete my data?
Open Solca → Settings → Delete account. This immediately and permanently removes all your cloud data and signs you out. Local data on your device is unaffected — delete the app to remove it.

What does the HealthKit integration do?
If you grant permission (optional, Pro only), Solca reads your sleep duration and HRV to calibrate your morning battery start percentage. This data stays on your device and is never uploaded or shared.

The excuse generator isn't showing up. Why?
Free accounts get 5 excuses per 30-day rolling window. If you've used your quota, the generator is locked until it resets. Upgrading to Pro removes the limit.

Still stuck?

Email [email protected] with your account email and a description of the issue. Screenshots help a lot.