Reelo

Common questions

What is Reelo?
Reelo is a multi-track video editor for iPhone and iPad. You can trim, split, merge, add text and audio, and export 1080p MP4 in 16:9, 9:16, or 1:1 — all on device. Its standout feature is a marketplace of one-tap automation macros (for example, beat-synced cuts or applying a look to every clip).

Do I need an account?
No. Reelo has no sign-in. Your projects and media stay on your device. See our Privacy Policy.

Are my videos uploaded anywhere?
No. Reelo edits on device and references your clips in place. Your videos and photos are never uploaded to us.

What does Reelo Pro include?
Reelo Pro is an auto-renewing subscription that unlocks premium macros, higher-quality export, and other Pro features. Core editing remains free. Pricing and any free trial are shown in the App Store at purchase time.

How do I cancel my subscription?
Go to Settings → Apple ID → Subscriptions → Reelo and select Cancel. Apple manages all billing. You keep Pro access until the end of your paid period.

I bought Pro but it's not unlocked on my other device.
Open Reelo and tap Restore Purchases on the paywall or in Settings. Make sure you are signed in to the same Apple ID used for the purchase.

A macro didn't do what I expected.
Every macro is applied as a single step — tap Undo once to revert it completely, then try a different one.

How do I free up space?
Delete projects you no longer need from the project list. Reelo does not duplicate your source media, so removing a project mainly clears its timeline and cached thumbnails.

Contact us

Email [email protected] with a description of the issue and your device/iOS version. We aim to reply within 48 hours. Screenshots or steps to reproduce help us resolve things faster.