지원
Pixogue 사용 중 문제가 있거나 계정/결제/데이터 삭제 문의가 있으면 아래 정보를 확인하세요.
문제 설명
앱 이름, 기기 모델, 재현 단계를 함께 보내면 더 빠르게 확인할 수 있습니다.
계정/데이터
계정 삭제나 데이터 삭제 요청은 등록 이메일 또는 앱 내 삭제 기능을 기준으로 처리합니다.
결제 문의
스토어 결제와 환불은 Apple 또는 Google 계정의 구매 내역에서 먼저 확인하세요.
Contact
Email: ootssu@ootssu.com
Include your device model, iOS version, the puzzle date, and a short description of the issue (or attach a screenshot if possible).
Frequently Asked Questions
What is a nonogram?
A nonogram is a logic puzzle. Each row and column has a list of numbers; each number is a run of consecutive filled cells, in order. Runs in the same line are separated by at least one empty cell. Solve every row and column and a pixel picture appears.
How do I play?
Tap a cell to paint it with the current tool. Switch tools at the bottom: Paint fills, Mark places an X on cells you believe are empty, Erase clears a cell.
What is the daily puzzle?
One puzzle per day per difficulty, the same for every player worldwide. It is generated locally from the date — no internet is needed.
What does the streak count?
It counts consecutive days on which you solved at least one daily puzzle. Missing a day resets the streak to zero.
What happens when I make a mistake?
Painting a cell that should be empty counts as one mistake. There is no fail state — you can keep solving — but your share card will show the mistake count.
Are mistakes shown immediately?
No. The grid does not reveal which cell was wrong; you have to use the row and column clues to figure it out. This preserves the logic puzzle.
Why are some puzzles harder than others?
Difficulty (Easy, Medium, Hard) changes the grid size and how densely cells are filled. Easy is 5×5 with denser fills; Medium and Hard are 10×10.
Where is my progress stored?
On your device only. Uninstalling the app removes it. There is no cloud sync and no account.
I think today's puzzle has more than one solution.
Procedurally generated nonograms can occasionally accept more than one valid pixel pattern. Any pattern that satisfies every row and column clue is accepted as a correct solve.
I found a bug. How do I report it?
Email us at ootssu@ootssu.com with the puzzle date, difficulty, your device model, your iOS version, and a description of what happened.
지원이 필요하신가요?
앱, 계정, 결제, 데이터 삭제 문의는 이메일로 보내주세요.