지원
Nomori 사용 중 문제가 있거나 계정/결제/데이터 삭제 문의가 있으면 아래 정보를 확인하세요.
문제 설명
앱 이름, 기기 모델, 재현 단계를 함께 보내면 더 빠르게 확인할 수 있습니다.
계정/데이터
계정 삭제나 데이터 삭제 요청은 등록 이메일 또는 앱 내 삭제 기능을 기준으로 처리합니다.
결제 문의
스토어 결제와 환불은 Apple 또는 Google 계정의 구매 내역에서 먼저 확인하세요.
Frequently Asked Questions
Q. How does the daily puzzle work?
매일 퍼즐은 어떻게 작동하나요?
デイリーパズルの仕組みは？
Every day at midnight UTC, a new puzzle becomes available worldwide — the same puzzle for every player, generated deterministically from the date. If you miss a day, the puzzle stays in your history so you can replay it later without any streak penalty.
Q. Does Nomori work offline?
Nomori는 오프라인에서 작동하나요?
Nomoriはオフラインで使えますか？
Almost entirely. Puzzle solving, stats, and your history all work with no network connection. The only feature that needs a network is the crosspromo card (which shows other ootssu apps) — it silently skips loading if you are offline.
Q. I can't find 20×20 grids.
20×20 격자를 찾을 수 없어요.
20×20グリッドが見つかりません。
The 20×20 (Expert) grid size was deferred to a future v1.x update while we optimize the puzzle engine for that grid size. The current grid sizes are 5×5, 10×10, and 15×15. We'll announce Expert tier on our app page when it's ready.
Q. Why can't I play on my Apple Watch? (iOS)
Apple Watch에서 게임을 할 수 없는 이유는 무엇인가요?
Apple Watchでプレイできないのはなぜですか？
Nomori v1.0 ships an Apple Watch complication that shows today's puzzle status on your watch face. A fully playable Watch mode is on the v1.1 roadmap and will be released as a free update.
Q. Why is there a hint limit per puzzle?
퍼즐당 힌트가 1개로 제한된 이유는 뭔가요?
パズルごとのヒントが1つに制限されている理由は？
One hint per puzzle is a soft pacing nudge to preserve the satisfaction of solving. Every puzzle in every size stays solvable for free with unlimited generations. If you want hints without the limit, Nomori Pro is a single one-time purchase that also adds replay of past daily puzzles, Strict mode, and the two Pro picture packs.
Contact
If the FAQ didn't solve your problem, reach out by email.
지원이 필요하신가요?
앱, 계정, 결제, 데이터 삭제 문의는 이메일로 보내주세요.