지원
Minutae 지원: 전사가 비어 있을 때, 녹음이 끊길 때, 구매 복원, 데이터 삭제.
전사본이 비어 있을 때
기기 내 음성 모델이 지원하지 않는 언어이면 오디오만 녹음됩니다. 설정 → 전사 → 언어에서 이 아이폰이 지원하는 언어를 확인하세요.
녹음이 끊겼을 때
전화나 다른 앱이 마이크를 가져가면 Minutae가 재개를 시도하고, 못 하면 전사본에 그 구간을 표시합니다. 방해 금지 모드를 켜고 저장 공간을 비워두면 줄어듭니다.
구매 복원과 데이터 삭제
기기를 바꿨다면 결제 화면이나 설정에서 '구매 복원'을 누르세요. 설정에서 모든 녹음을 지울 수 있고, 앱을 삭제하면 전부 함께 사라집니다.
The things people ask about most, and how to reach us.
The transcript is empty, or there is no text at all
Transcription runs on Apple's on-device speech model, which covers a defined set of languages. If your meeting's language is not one of them, the recording screen says so at the top and the meeting is kept as audio without text. Check Settings → Transcription → Language to see what this iPhone can do.
The first time you use a language, iOS may need to download that model. Minutae shows the download progress and starts recording immediately, so nothing is lost while it finishes.
Part of a meeting is marked as not recorded
That means the microphone was taken away — usually by a phone call, sometimes by another app or by the phone running out of storage. Minutae tries to resume and marks the gap rather than hiding it. Do Not Disturb during meetings and some free storage both make it rarer.
Recording stops when I lock the screen
It should not: the app keeps recording and transcribing with the screen locked. If it stops, check that Minutae is not being closed by hand in the app switcher, and that Low Power Mode is not aggressively suspending it during long meetings.
Restoring a purchase
On a new iPhone or after reinstalling, tap Restore purchase on the payment screen or in Settings → Purchase. The same Apple Account will not be charged again.
Where the audio goes when the retention period ends
It is deleted from the device. The transcript stays — you keep the text and the timestamps, but the play button disappears because there is no longer a file to play. Choose Keep forever in Settings if you would rather hold on to the audio.
Deleting your data
Settings → Delete all recordings removes every meeting and its audio, and removing the app takes everything with it. There is no copy on a server, so there is nothing to request from us.
Contact
Anything else, including bugs and feature requests, goes to ootssu@ootssu.com. Telling us the iPhone model, the iOS version and the transcription language makes a report far easier to act on.
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