계정·데이터 삭제
Expra 기록은 언제든 영구 삭제할 수 있습니다. 로그인하지 않은 게스트도 앱 안에서 바로 지울 수 있습니다.
앱에서 삭제(iPhone)
설정 → 계정 → '계정 탈퇴'(게스트는 '데이터 삭제'). 확인하면 서버의 Expra 기록(동기화된 영수증·프로필)과 이 기기에 있는 해당 계정(게스트) 영수증이 즉시 삭제됩니다. 이전에 로그아웃한 다른 계정의 기록은 기기에 숨겨진 채 남을 수 있으며 앱을 삭제하면 지워집니다.
이메일로 요청
앱을 열 수 없다면 Expra에 연결한 이메일로 ootssu@ootssu.com 에 'Expra 계정 삭제'를 보내 주세요. 확인 후 30일 이내에 삭제합니다. 게스트 기록은 이메일로 찾을 수 없으니 앱에서 지워 주세요.
로그인 계정과 결제
다른 OOTSSU 앱에서도 쓰는 로그인 계정은 그 앱을 위해 남고, Expra 데이터만 지워집니다. AI 스캔 사용 횟수(영수증 내용 없음)는 무료 한도를 위해 보관됩니다. 삭제해도 구독은 취소되지 않습니다.
App: Expra (iPhone: App Store id6765630550) — Developer: OOTSSU
You can permanently delete your Expra data at any time, with or without a connected account. Expra works without signing in: on first launch it creates a private guest account, and you can optionally connect Apple, Google or email later (Settings → Account → Connect Account).
Option 1 — Delete in the app (recommended)
- Open Expra and go to the Settings tab.
- In Account, tap Delete Account (if you connected an account) or Delete Data (if you use Expra as a guest).
- Confirm. Your Expra data is deleted immediately. If the deletion cannot be completed (for example, you are offline), nothing is deleted, you stay signed in, and the app shows the reason so you can try again.
After deletion the app keeps working with a new, empty guest session.
Option 2 — Request by email
If you can no longer open the app, email ootssu@ootssu.com with the subject “Expra account deletion”. Send it from the email address you connected in Expra, or include that address. We verify ownership and complete the deletion within 30 days. A guest account is not linked to any email or name, so we cannot find it by email — please delete guest data in the app. Receipts that were never synced exist only on your device; deleting the app removes them.
What is deleted
- Receipts synced to our server (Expra Pro with a connected account): vendor, amount, VAT, currency, date, category and notes.
- Your Expra profile (account identifier and display name).
- The receipts and receipt photos on this device that belong to the account (or guest session) you are deleting (in-app deletion). Receipts of other accounts you signed out of earlier stay hidden on this device until you sign in to that account and delete its data, or delete the app.
Your sign-in account
OOTSSU apps share one sign-in service. If you do not use the same sign-in with another OOTSSU app, your sign-in record (email or Apple/Google identifier, or the guest identifier) is deleted together with your Expra data. If you do, the sign-in record is kept only so that the other app keeps working; no Expra data remains linked to it.
What is kept
- A count of AI scans per month or day, tied to your (now deleted) account identifier, and daily counts keyed by a salted one-way hash of your IP address — neither contains receipt images or receipt content, and both are used only to enforce the free-plan and fair-use limits.
- Purchase and subscription records held by Apple and our payment processor (RevenueCat), as required for billing, refunds and tax. Deleting your data does not cancel a subscription — cancel it in your App Store subscription settings.
Retention period
In-app deletion takes effect immediately. Email requests are completed within 30 days. Routine backups that may briefly contain deleted data are purged on a rolling 30-day cycle.
Contact
Questions about deleting your data? Email ootssu@ootssu.com.
지원이 필요하신가요?
앱, 계정, 결제, 데이터 삭제 문의는 이메일로 보내주세요.